Face mask guidance for our customers22nd July 2020
An update for our customers
The government has made it mandatory for customers who visit shops in England to wear face masks from 24th July 2020.
The guidelines make it clear that our teams in both our garden centres and restaurants will not be required to wear face coverings.
Customers can remove their masks to consume food and drinks in our restaurants. There will also be no requirement to wear your mask in our open spaced plant areas. The guidelines state that this applies to ‘inside shops’ only.
Don't worry if you forget to bring your mask. We will provide you with a free disposable face mask.
Hand sanitisation facilities are available throughout the centre and the restaurant as normal.
The government have clearly stated the liability for wearing a face mask resides with the individual. (It is important for us all to be aware that some members of the public are exempt from wearing face masks due to health reasons)
We will continue to follow the government guidelines on social distancing and hygiene within our centres and within our teams.
You can find out more about the guidelines set out for our restaurants by clicking here.
You can also find out more about the guidelines for shop workers by clicking here.