Price Promise

Whichever Blue Diamond Garden Centre you visit, we want you to feel happy you are paying the best price in your local area! We pride ourselves on offering you quality products at fair prices.

Our price promise scheme applies to any ‘price match’ and ‘refund the difference’ promotions. The products must be equal: must be in stock, have the exact product specification, be the same brand and be sold with the same service conditions. We will not match competitors in administration or closing down, coupon and auction websites, e-commerce websites, factory outlets, market stalls, or end-of-season clearance, promotions or sales prices. Where prices are matched under the price promise scheme, money-back vouchers will not apply.

Our price promise does not apply to any sale, discounted products, or sold under special offers or promotions. In rare cases where we agree on an internet price match, this applies only when the identical product is readily available, and postage/delivery charges are considered. Product specifications must be confirmed before any refunds are issued. Proof of price must be demonstrated. Our price promise policy will only be valid for up to and including 14 days after the purchase.


Price Promise Terms and Conditions

Whichever Blue Diamond Garden Centre you visit, we want you to feel happy you are paying the best price in your local area! We pride ourselves on offering you quality products at fair prices.

Our price promise scheme applies to any ‘price match’ and ‘refund the difference’ promotions.

The products must be equal: must be in stock, have the exact product specification, be the same brand and be sold with the same service conditions.

We will not match competitors in administration or closing down, coupon and auction websites, e-commerce websites, factory outlets, market stalls, or end-of-season clearance, promotions or sales prices.

Where prices are matched under the price promise scheme, money-back vouchers will not apply.

Our price promise does not apply to any sale, discounted products, or sold under special offers or promotions.

In rare cases where we agree on an internet price match, this applies only when the identical product is readily available, and postage/delivery charges are considered. Product specifications must be confirmed before any refunds are issued.

Proof of price must be demonstrated.

Our price promise policy will only be valid for up to and including 14 days after the purchase.


Price Promise Form

We work hard to offer the best prices. If you find the same product at a lower price, we’ll double the difference.

If your claim is approved, a voucher will be sent to your inbox to use in-store at any Blue Diamond Garden Centre.
Price Promise Terms & Conditions apply.

Complete the form below and we’ll review your Price Promise claim within 7 business days.

1. Customer Details

2. Your Purchase

3. Cheaper Price Found

We only price match against approved competitors where the item is in stock. If the retailer is not on the approved list, we unfortunately cannot process the claim. We do not cover reduced-to-clear items, cashback offers, or similar promotions.

4. Upload Proof

5. Declaration & Consent

Fields marked with * are required.