Café Assistant- Holt Garden Centre

Looking for a flexible role in a lively and customer-focused environment? We are seeking a reliable and enthusiastic Café Assistant to join our team at the Garden Terrace Café at Holt Garden Centre.

Position: Café Assistant
Location: Holt Garden Centre – Garden Terrace Café (part of the Blue Diamond Group)
Hours: 35 hours per week, with a range of shifts and working patterns available (including weekdays and weekends)
Salary: Depending on experience

Why Join Us?

Blue Diamond is the UK’s leading garden centre group, renowned for quality, style, and exceptional customer experience. Holt Garden Centre is part of our network of centres across the UK and Channel Islands.

Our customers expect high standards, great food, and a welcoming environment, and we pride ourselves on delivering just that. As part of the Blue Diamond Group, you'll be joining a successful and growing business that values its people and provides opportunities to learn, develop, and progress.

The Role

As a Café Assistant, you will play a key role in delivering excellent customer service and maintaining high standards throughout the café. Working as part of a friendly and supportive team, you will help create a welcoming and enjoyable experience for every customer.

Duties Will Include (but are not limited to):

• Greeting and welcoming customers
• Taking orders and processing payments accurately
• Preparing hot and cold drinks, including barista-style beverages
• Serving food and drinks efficiently
• Clearing and cleaning tables
• Supporting colleagues during busy service periods
• Assisting with food preparation as required
• Maintaining high standards of cleanliness, hygiene, and food safety throughout the café
• Helping to ensure the café is presented to a high standard at all times

About You

We are looking for someone who brings enthusiasm, reliability, and a genuine passion for customer service.

Essential Skills and Qualities

• A friendly and approachable manner
• Passion for delivering excellent customer service
• Pride in maintaining high standards of work
• Ability to work both independently and as part of a team
• Comfortable working in a fast-paced environment
• Positive attitude and willingness to learn
• Flexible and available to work weekdays and weekends

Previous café, hospitality, or customer service experience would be beneficial, but full training will be provided for the right candidate.

What We Offer

• Flexible working hours
• Staff discount
• Free on-site parking
• Supportive and friendly team environment
• Training and development opportunities
• Opportunity to gain valuable experience within the UK's leading garden centre group

If you're passionate about providing great customer service and enjoy working in a busy and friendly café environment, we'd love to hear from you.