Before you call...

Our central customer care team can not help with product-related enquiries.  For all returns, stock issues and product information, please call the Garden Centre from which you made your original purchase.

Furthermore, this customer service line is not for business calls, cold-calls, or press enquiries.  These must be completed via our email forms.

The contact team are available from 9 am to 5 pm, Monday to Friday. If we are unable to answer your call, please leave your name, number and a brief reason for your call, and one of our friendly team will endeavour to call you back soon.

Our Customer Care team can be contacted on

0800 368 8682