Farm Shop Manager- Nailsworth Garden Centre

Are you a passionate food retail leader with a flair for presentation and exceptional customer service?

Location: Nailsworth Garden Centre
Hours: Full Time
Salary: Competitive, depending on experience

We are looking for an experienced Farm Shop Manager to lead our Food Hall at Nailsworth Garden Centre. This is a key management role, responsible for driving sales, maintaining exceptional standards, and delivering an outstanding food shopping experience.

Why Join Us?

Blue Diamond is the leading name in Garden Centre retail, celebrated for our commitment to quality, style, and exceptional customer experience. We believe in nurturing talent, providing growth opportunities, and celebrating our team's successes.

Nailsworth Garden Centre is part of the Blue Diamond Group, the UK's largest Garden Centre Group by turnover, having grown from a turnover of £187 million in 2019 to over £400 million in 2025.

With 54 centres across the UK and Channel Islands, we are constantly evolving and expanding, and we want you to grow with us.

Our target demographic is AB1 customers, and we attract this calibre of customer by offering inspirational retailing with a point of difference — style, emotion, and innovation for the home and garden — whilst providing exceptional customer service.

Our Chief Executive, Alan Roper, has headed up the Group since 1999, and we pride ourselves on our exceptional staff retention and in empowering our staff to reach their full potential and enjoy rewarding careers.

The Role

As Farm Shop Manager, you will have full responsibility for the performance, standards, and team within the Food Hall, ensuring it is commercially successful, compliant, and visually inspiring.

Your Key Responsibilities Will Include:

• Leading, motivating, and developing the Food Hall team to deliver outstanding customer service
• Driving sales, margin, and stock control in line with business targets
• Managing stock availability, ordering, waste, and stock rotation to maximise profitability
• Ensuring high standards of visual merchandising and product presentation
• Analysing sales performance and implementing actions to improve results
• Working closely with the Centre Management team to support overall business objectives
• Maintaining excellent standards of food safety, compliance, and hygiene
• Creating an engaging and welcoming shopping environment for customers

About You

We are looking for someone who is:

• An experienced food retail manager (farm shop, deli, supermarket, specialist food retailer)
• Commercially minded, with strong stock, margin, and performance management skills
• Knowledgeable and confident around food safety, compliance, and hygiene standards
• A strong people leader who can inspire, coach, and develop a successful team
• Customer-focused, organised, and adaptable in a fast-paced environment
• Passionate about food retail and delivering an exceptional customer experience

What We Offer

• Competitive salary
• Generous staff discount
• Training and development opportunities
• Clear progression opportunities within the Blue Diamond Group
• A supportive and dynamic management environment
• The opportunity to join the UK's leading Garden Centre Group and play a key role in a growing business

If you are passionate about food retail, leadership, and delivering exceptional standards, we would love to hear from you.