Hardy Plant Manager- Grosvenor Garden Centre

An opportunity has recently arisen at our Grosvenor Garden Centre.

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. Do you thrive in a vibrant retail environment and love delivering outstanding customer service while sharing your knowledge of plants? If so, we want YOU to be part of our dynamic team!

Position: Hardy Plants Department Manager

Location: Grosvenor Garden Centre, part of the Blue Diamond Group

Hours: Full-time, 42.5 hours per week, including alternate weekends

Salary: Competitive depending on experience

Why Join Us?

At Grosvenor, we’re more than just a garden centre — we’re a community of gardening enthusiasts dedicated to excellence, innovation, and providing our customers with an unforgettable shopping experience.

Grosvenor is part of the Blue Diamond Group, the UK’s leading garden centre group, with 52 centres across the UK and Channel Islands. We are constantly evolving and expanding, and we want YOU to grow with us!

Our target demographic is AB1 customers, and we attract this calibre of customer by offering inspirational retailing with a point of difference: style, emotion, and innovation for the garden, whilst providing exceptional customer service.

The Group prides itself on exceptional staff retention, empowering team members to reach their full potential and enjoy a rewarding career.

The Role:

We are seeking a commercially minded and horticulturally passionate Hardy Plants Manager to lead our hardy plants department to new heights. You will be responsible for the end-to-end management of our hardy plants offering, from stock selection and quality control to visual merchandising and team leadership. This is a unique opportunity to blend your horticultural knowledge with retail expertise.

Key Responsibilities:

• Sales & Profitability: Drive sales and maximise profitability through strategic planning, data analysis, and effective stock management.

• Plant Quality & Care: Ensure all plants meet the highest standards of health, presentation, and display; oversee care routines and seasonal planning.

• Visual Merchandising: Design and implement inspiring displays that attract customers and create an aspirational shopping experience.

• Team Leadership: Manage, motivate, and train a high-performing team, ensuring outstanding customer service and a positive working environment.

• Operations: Oversee daily department operations, ensuring high standards of housekeeping, health and safety compliance, and stock control.

• Customer Engagement: Provide expert plant advice to customers, helping them choose the right plants and care for them successfully.

• Commercial Awareness: Monitor sales trends, recognise opportunities, and adapt merchandising and stock levels to maximise performance.

About You:

• Proven experience in garden centre or horticultural retail management, ideally with knowledge of hardy plants, perennials, shrubs, and trees.

• Strong commercial acumen and analytical skills, with the ability to interpret sales data and forecast trends.

• Exceptional leadership and communication skills, capable of inspiring a shared vision across your team and other departments.

• A flair for creativity and attention to detail in merchandising, presentation, and visual displays.

• Adaptability and problem-solving skills to thrive in a fast-paced, varied environment.

• A genuine passion for plants and a customer-centric approach to retail.

What We Offer:

• Competitive salary

• Generous staff discount

• Training and development opportunities

• A friendly, supportive working environment where your skills and knowledge are valued

• Opportunities to grow within the Blue Diamond Group

Please visit bluediamond.gg to find out more about us.