Till and Customer Service General Assistant Rake Garden Centre

Position: Till & Customer Service General Assistant

Location: Rake Garden Centre, part of the Blue Diamond Group.

Hours: 16 hours Monday and Friday.

 

 Till & Customer Service General Assistant - situated at Rake Garden Centre.

An opportunity has recently arisen at our Rake Garden Centre. 

Do you thrive in a vibrant retail environment and love delivering exceptional customer service? If so, we want YOU to be part of our dynamic team!

Why Join Us?
At Rake Garden Centre, we’re more than just a garden centre — we’re a community of gardening enthusiasts dedicated to excellence, innovation, and providing our customers with an unforgettable shopping experience.

Rake Garden Centre is also part of the Blue Diamond Group, the UK's largest Garden Centre Group in terms of turnover, having grown from a turnover of £187 million in 2019 to a turnover of over £400 million in 2025.

With 52 centres across the UK and Channel Islands, we are constantly evolving and expanding, and we want YOU to grow with us!

Our target demographic is AB1 customers, and we attract this caliber of customers by offering inspirational retailing with a point of difference: style, emotion, and innovation for the home and garden, whilst providing exceptional customer service.

Our Managing Director, Alan Roper, has headed up the Group since 1999, and we pride ourselves on our exceptional staff retention and in empowering our staff to reach their full potential and enjoy a rewarding career.

The Role

We pride ourselves on excellent customer service and on delivering an exceptional retail experience. As the ideal candidate, you will be impeccably presented, professional, and friendly, with a genuine interest in customer service, as well as a keen eye for detail. Our customers are our main priority, so you will be passionate about customer service, polite and outgoing, and someone who would always put our customers first.

The Ideal Candidate

The ideal candidate will:

• Be polite, confident, and friendly
• Have excellent customer service skills
• Be able to remain patient, calm, and polite in difficult situations
• Understand and be able to prioritise the needs of customers
• Positive body language
• Have excellent problem-solving skills
• Be flexible and be able to think strategically
• Be able to follow instructions
• Be accurate and pay attention to detail, even when under pressure
• Good numeracy and computer skills
• Demonstrate an enthusiastic and self-motivated approach

What We Offer

· Competitive salary

· Generous staff discount

· Training and development opportunities

· A friendly, supportive working environment where your skills and knowledge are valued

 

Please visit bluediamond.gg to find out more about us.