Home Department General Assistant Worcester

Position: Home Department General Assistant

Location: Worcester Garden Centre, part of the Blue Diamond Group

Hours: Part-time, 23 hours per week

An opportunity has recently arisen at our Worcester Garden Centre.

Do you thrive in a vibrant retail environment and love delivering exceptional customer service? If so, we want YOU to be part of our dynamic team!

Why Join Us?
At Worcester Garden Centre, we’re more than just a garden centre — we’re a community of gardening and retail enthusiasts dedicated to excellence, innovation, and providing our customers with an unforgettable shopping experience.

Worcester Garden Centre is also part of the Blue Diamond Group, the UK's largest Garden Centre Group in terms of turnover, having grown from a turnover of £187 million in 2019 to a turnover of over £400 million in 2025.

With 52 centres across the UK and Channel Islands, we are constantly evolving and expanding, and we want YOU to grow with us!

Our target demographic are AB1 customers, and we attract this calibre of customers by offering inspirational retailing with a point of difference: style, emotion, and innovation for the home and garden, whilst providing exceptional customer service.

Our Managing Director, Alan Roper, has headed up the Group since 1999, and we pride ourselves on our exceptional staff retention and in empowering our staff to reach their full potential and enjoy a rewarding career.

The Role

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in Home and Decorative products, as well as having a good eye for detail. Our customers are our main priority, so you will be passionate about customer service, polite and outgoing, and someone who would always put our customers first.

Your responsibilities will include, but are not limited to:

• Creating visual and inspirational displays to help sell products
• General shop floor maintenance and housekeeping
• Using the EPOS system
• Merchandising stock and any other duties required by the Department Manager
• Follow guidelines on action points following reports and floor-walks
• Print and put out POS material in the relevant areas

The Ideal Candidate

The ideal candidate will have:

• A passion for Home and Decorative products
• Excellent communication and customer service skills
• The ability to work as part of a team
• Strong organisational skills and the ability to prioritise tasks.
• Attention to detail
• A proactive and hands-on attitude
• A creative flair

What We Offer

· Competitive salary

· Generous staff discount

· Training and development opportunities

· A friendly, supportive working environment where your skills and knowledge are valued

 

Please visit bluediamond.gg to find out more about us