Diamond Club

You cannot use your Diamond Club card on our website to obtain discounts or special offers at this moment in time. However, you can add your card at the checkout stage so we can record your online sale and add it to your purchase history.

If you have lost or need an additional Diamond Club Card, you can request a replacement in any of our garden centres. Please visit the Customer Service team in your local store who can help you with this.

For security reasons, we never send cards out in the post.

Please login to your account and update your details.

This is likely to happen when your email address has been recorded incorrectly. Please follow the 'contact us' link and reach out to us using the 'send feedback' button.

There can be many reasons for this. This could be down to the marketing consent that you have provided to us, or it can be relating to the settings on your Internet Service Provider (ISP). If you wish to check the consent that you have given us, please log in to your online account using the login link at the bottom of this answer. If your emails are going into your junk or spam folders, please update your settings on your email client or contact your ISP to find out if they are being blocked automatically. In order for your Internet Service Provider to check if the email, you must make a request directly to your Internet Service Provider to lift the block. Simply contact your Internet Service Provider and make a request to allow emails to come through to your inbox from diamondclub@bluediamond.gg. Alternatively, you may have access to amend these restrictions through your email folder settings.