Front of House Supervisor- Chatsworth Restaurant

An exciting opportunity has arisen at our Restaurant within Chatsworth Garden Centre.

Are you passionate about exceptional customer service and confident leading a front-of-house team in a busy, premium hospitality environment? Do you thrive during peak service, handle guest feedback with professionalism, and lead by example on the floor? If so, we’d love to hear from you.

Location: Chatsworth Garden Centre Restaurant
Hours: 36 hours per week (including weekend availability)
Salary: Competitive, dependent on experience

Why Join Us?

Our Restaurant is at the heart of the Chatsworth customer experience, renowned for quality food, warm hospitality, and a premium café atmosphere. We pride ourselves on delivering outstanding service standards and creating a welcoming environment for every guest.

This is a fantastic opportunity to join a well-established team where standards are high, teamwork is valued, and your leadership on the floor truly makes a difference.

The Role: Front of House Supervisor

As Front of House Supervisor, you will take ownership of the restaurant floor, ensuring every guest receives a seamless and memorable dining experience. You will support the Restaurant Manager in the smooth day-to-day running of the operation while confidently leading the front-of-house team.

You’ll be instrumental in maintaining a strong host mentality, especially during busy periods, ensuring service remains polished, calm, and efficient.

Key Responsibilities

Shift Leadership

• Opening and closing the restaurant

• Conducting team briefings and setting clear expectations

• Assigning sections to front-of-house staff

• Leading the team confidently throughout service

Guest Journey

• Acting as the “face” of the floor

• Managing the door and waiting list

• Handling guest feedback gracefully and professionally

• Ensuring tables are turned efficiently without ever rushing guests

Quality Control

• Monitoring food and drink presentation before it reaches the table

• Ensuring service delivery meets Chatsworth’s premium standards

• Maintaining high standards of cleanliness and organisation throughout the restaurant

About You

We’re looking for a confident and professional hospitality leader with:

• At least 1–2 years’ experience as a Supervisor or Team Leader in a fast-paced restaurant or premium café setting

• A proven track record of handling guest feedback positively and maintaining composure during peak times

• Strong communication and team leadership skills

• A natural host mentality and passion for delivering outstanding service

• Excellent attention to detail

• The ability to remain calm and solution-focused under pressure

• Good awareness of health & safety and food hygiene standards

You’ll be approachable, proactive, and motivated to inspire your team to deliver the very best every day.

What We Offer

• Competitive pay

• Staff discount on garden centre and restaurant purchases

• Free on-site parking

• No evening or split shifts, supporting a healthy work/life balance

• Ongoing training and development opportunities

• Stable, structured hours (36 per week)

If you’re ready to take the next step in your hospitality career and lead from the front in a premium garden centre restaurant environment, we’d love to hear from you.