Restaurant Supervisor- Rake Garden Centre

An exciting opportunity has arisen at our Restaurant within Rake Garden Centre.

Are you passionate about great customer service and confident supporting and leading a team in a busy hospitality environment? Do you enjoy motivating others, handling day-to-day staff matters, and leading by example? If so, we’d love to hear from you.

Location: Rake Garden Centre
Hours: 24 hours including weekend availability 
Salary: Competitive, dependent on experience

Why Join Us?

Our Restaurant is at the heart of the Rake customer experience, known for quality food, friendly service, and a welcoming atmosphere. We’re proud to be part of a successful and supportive business that values teamwork, development, and high standards. This is a great opportunity to join a well-established team where no two days are the same, and where your contribution truly makes a difference.

As part of the Blue Diamond Group — the UK’s largest garden centre group by turnover — we offer stability, growth, and the opportunity to develop within a well-established and respected organisation. With 52 centres across the UK and Channel Islands, we continue to expand and evolve, and we’re passionate about supporting our people to be the best they can be.

The Role:

As Restaurant Supervisor, you will support the Restaurant Manager in the smooth day-to-day running of the restaurant, helping to maintain excellent standards of service while creating a positive environment for both customers and staff.

You’ll play a key role in supervising the team, supporting colleagues with day-to-day staff issues, and ensuring the restaurant operates efficiently during busy periods.

Key responsibilities include:

• Supporting the Restaurant Manager with daily operations

• Supervising staff and dealing confidently with day-to-day staff issues

• Leading by example to deliver excellent customer service

• Ensuring high standards of cleanliness, food safety, and health & safety

• Supporting and motivating the team during busy service periods

• Working independently when required in a fast-paced environment

• Promoting teamwork, flexibility, and a positive working culture

About You:

Previous supervisory experience is beneficial but not essential, as full training will be provided. We’re looking for someone with a positive attitude, confidence in handling responsibility, and a genuine interest in customer service and people management.

Essential skills and qualities:

• Strong communication and people skills

• Confidence in supporting staff and resolving day-to-day issues

• Excellent attention to detail

• Ability to work independently and remain calm under pressure

• Good awareness of health & safety and food hygiene standards

• Friendly, approachable, and professional manner

What We Offer:

• Competitive pay

• Staff discount on garden centre and restaurant purchases

• Free on-site parking

• No evening or split shifts, supporting a healthy work/life balance

• Training and development opportunities

• Flexible part-time or full-time hours