Food Hall Deli Supervisor- East Bridgford Garden Centre

Food Hall Deli Supervisor – East Bridgford Garden Centre

Our Food Halls pride themselves on not only delivering exceptional customer service, but also offering outstanding local and regional produce within an aspirational retail environment. Through inspiring displays, strong storytelling, and a passion for food, we aim to create a truly memorable shopping experience for every customer.

An exciting opportunity has arisen for a Food Hall Deli Supervisor to join our team at East Bridgford Garden Centre.

Position: Food Hall Deli Supervisor
Location: East Bridgford Garden Centre, part of the Blue Diamond Group
Hours: Full-time, including alternate weekends
Salary: Competitive, depending on experience

The Role:

As Food Hall Deli Supervisor, you will support the Food Hall Manager in bringing together all aspects of the department’s operation. You will play a key role in ensuring excellent standards, strong stock availability, and exceptional customer service, while helping to drive sales, profitability, and food safety compliance.

This is a hands-on, customer-focused role where you will have a real sense of ownership and empowerment, contributing to a unique and engaging retail experience.

Key responsibilities will include:

• Supporting the Food Hall Manager in the day-to-day running of the Deli

• Delivering outstanding customer service with a genuine passion for food

• Maintaining exceptional standards of product presentation, visual merchandising, and cleanliness

• Managing stock from entry to exit, including rotation, availability, and waste control

• Identifying sales and profit opportunities and acting on them

• Working closely with local and regional suppliers and identifying new producers to strengthen the Deli offer

• Using EPOS systems and Excel reports to monitor performance and drive improvements

• Leading, motivating, and developing the team alongside the Food Hall Manager

• Communicating effectively with the wider store team

• Ensuring compliance with food safety, health & safety, environmental, fire, and HR policies

About You:

Our ideal Food Hall Deli Supervisor will be enthusiastic, commercially aware, and detail-driven, with a strong interest in food retail.

Essential skills and qualities:

• Experience in food retail, deli, catering, or a customer-focused retail environment

• An energetic personality with the ability to engage and connect with our ABC1 customer demographic

• A creative and entrepreneurial approach to food retailing

• Strong attention to detail in standards, product placement, and visual presentation

• Ability to recognise and act on sales and profit opportunities

• Confident working closely with a manager and helping to develop a team

• Good IT skills, including the use of Excel, Outlook, and EPOS systems

• Strong communication skills with both team members and the wider store

• A proactive approach to sourcing new local suppliers and exciting food products

What We Offer:

• Competitive salary

• Generous staff discount

• Paid holidays

• Opportunities for training, development, and career progression

• A supportive, people-focused team environment within the Blue Diamond Group

Please visit bluediamond.gg to find out more about us.