QA/QC and Compliance Coordinator Based at Woburn

Position: Quality assurance and compliance coordinator

Location: situated at Woburn Garden Centre, part of the Blue Diamond Group

Hours: Full-Time 

Salary: Competitive, dependent on experience 

 

Quality assurance and compliance coordinator based at Woburn Garden Centre

Do you thrive in a vibrant retail environment and love delivering exceptional customer service? If so, we want YOU to be part of our dynamic team!

Why Join Us?

At Blue Diamond, we’re more than just a garden centre's — we’re a community of gardening and retail enthusiasts dedicated to excellence, innovation, and providing our customers with an unforgettable shopping experience.

Blue Diamond Group, is the UK's largest Garden Centre Group in terms of turnover, having grown from a turnover of £187 million in 2019 to a turnover of over £400 million in 2025.

With 52 centres across the UK and Channel Islands, we are constantly evolving and expanding, and we want YOU to grow with us!

Our target demographic is AB1 customers, and we attract this calibre of customers by offering inspirational retailing with a point of difference: style, emotion, and innovation for the home and garden, whilst providing exceptional customer service. Our Managing Director, Alan Roper, has headed up the Group since 1999, and we pride ourselves on our exceptional staff retention and in empowering our staff to reach their full potential and enjoy a rewarding career.

The Role

We are seeking a detail oriented and proactive individual to support our Quality Assurance and Compliance function. The role involves monitoring product quality, keeping certifications up to date, tracking regulatory changes, reviewing overseas inspection reports, and providing operational support for shipping and POS (Point of Sale) materials.

As a quality assurance and compliance coordinator, you will be responsible for, but not limited to:

Quality Control & Product Inspections

· Inspect incoming products for quality, safety, and specification compliance.

· Review and verify inspection reports from overseas suppliers (primarily Far East).

· Maintain accurate records of inspections, test results, and corrective actions.

· Communicate any quality issues promptly to relevant departments.

Certification & Compliance

· Monitor industry regulations and standards for changes, ensuring company compliance.

· Liaise with certification bodies and testing labs to arrange renewals and updates.

· Ensure product documentation (COCs, test reports, compliance forms) is up to date.

Operational Support

· Assist with shipping documentation and coordination.

· Help prepare and check Artwork & POS materials for quality and compliance.

· Support cross-department tasks to ensure smooth order fulfilment.

The ideal candidate will have:

· Previous experience in QA/QC or compliance (1–2 years).

· Knowledge of product safety standards, testing, and certification processes is an advantage.

· Strong organisational skills and ability to track multiple deadlines.

· Good communication skills for liaising with suppliers, inspectors, and certification bodies.

· Proficient in Microsoft Office (Excel, Word, Outlook).

· Detail-oriented with a proactive approach to problem-solving.

· Attention to Detail – Ensures accuracy in reviews, reports, and compliance records.

· Time Management – Keeps on top of multiple priorities and certification deadlines.

· Analytical Thinking – Able to interpret inspection and compliance reports.

· Team Collaboration – Works effectively across departments

What We Offer

· Competitive salary

· Generous staff discount

· Training and development opportunities

· A friendly, supportive working environment where your skills and knowledge are valued

 

Please visit bluediamond.gg to find out more about us.