Plant Supervisor

Plants - 42.5 hours per week, full-time position, including alternate weekend working

We are excited to announce that World’s End Garden Centre in Aylesbury has recently been acquired by Blue Diamond, opening some fantastic opportunities to join our team. As we integrate the garden centre into the Blue Diamond family, we are committed to restoring World’s End to its former glory as a must-visit destination while continuing to provide the high-quality service our customers expect. The transformation will create an aspirational retail and dining destination.

Plant Supervisor

Multiple positions are available in Hardy Plants, Seasonal Plants and Indoor Plants

As a Plant Department Supervisor you will be responsible for supervising and leading your team, so that our customers have a truly unique and memorable shopping experience. We pride ourselves on giving our customers the very best product knowledge, quality and choice, and creating an aspirational shopping experience through stunning visual displays. Your focus will always be on the customer and meeting their expectations, but you will also have responsibility for driving sales and profitability – so you will have a real sense of ownership and empowerment.

The position is a hands-on role where you will support the Plant Department Manager to maintain high levels of customer service and be meticulous to detail in terms of product placement, standards and presentation. You should be able to work on your own initiative, have a flexible approach as well as having a good eye for detail.

Our ideal candidate will:

• Have horticultural experience, although we are open to candidates from any supervisory backgrounds.
• Have good plant knowledge for your department.
• Possess an energetic personality and the ability to engage with our AB1 target customers.
• Connect with our customers and lead them to products that meet their needs, increasing add-on sales.
• Have a creative and entrepreneurial approach to retail and a keen eye for visual merchandising.
• Recognise and act on sales opportunities.
• Use reports to benchmark performance and make commercial decisions.
• Be a positive and effective communicator.
• Be able to use an EPOS system.

 

As a Plant Department Supervisor, your responsibilities will include:

• Analysing performance reports and taking appropriate action to drive profitability.
• Managing and overseeing your sub-departments.
• Ordering and managing stock levels, ensuring adequate cover and identifying slow-moving stock for corrective action.
• Ensuring POS material is accurate in the relevant areas.
• Maintaining high retail standards in your area.
• Implementing action points based on reports and floor walks.
• Serving as a key contact for your team, providing clear direction and guidance.
• Deputising for the Department Manager in their absence.

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in gardening. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.

Blue Diamond Group, one of the UK's largest garden centre groups with 50 centres across the UK and Channel Islands, is proud to welcome World’s End into our portfolio. Managing Director Alan Roper shared, “World’s End was once a busy independent garden centre, but in recent years, sales have declined significantly. Blue Diamond is committed to restoring it to its former glory as a must-visit garden centre destination.”